Vodacom is *****ing from me!

<p>I have been trying to resolve a problem for over a month now. I have been subscribed to some vlive service or other and I am being charged R2 per day. I have no clue how I was subscribed to this service, what it is, or how to get off it. A month ago I noticed my vodacom rand balance was reducing everyday without me making calls or buying data etc. I phoned vodacom who told me to sms STOPALL to 31050 to stop all subscriptions. This I did but a week later I see nothing has changed. I called vodacom again who told me to try unsubscribing from myvodacom website - this failed too as website says I have no subscriptions. Phoned again and the told me about *117# so i did this and for the next week it says error e78 service not available try again later! Meanwhile my rands are diminishing fast in my vodacom account! A week later i phone again and now they give me ref number 1- ********** ********** but still nothing happens except my diminishing rands! Now I have phoned for a further week, every night. I am promised escalations to back offices, promised it will be sorted out asap, promised feedback, promised action - and......nothing, zip, nada. My rands keep going down and nothing is sorted out! VODACOM IS *****ING FROM ME!!! I demand 2 things 1) I must be unsubscribed immediately 2)I want a refund for monies taken from this subscription as I still have not been told what the subscription is for or what it entails and why I am subscribed and how it happened. I am fuming, hopping mad with vodacom. Please get your act together.</p>