AB
Andre B

1 reviews | Active since Apr 2011

01 Jun 2018, 08:34

Vodacom is *****ing from clients

Good Day Useless Vodacom

I have reported this before and no response, 3 Months later and Vodacom is still charging me double on my Handset Installments, Please pay me back the R2500 you have ****** from me.

If Vodacom is not willing to assist I will take this to social media and make an official ***** case against you, and you will be liable for the costs.

Its always an issue to get hold of customer service and they never get back to you.

Useless bunch of people working @ Vodacom.

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2018, 09:21
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Jun 2018, 10:45
Official

Hi Andre

As discussed, feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards,

Vodacom Consumer Website Team