1 reviews | Active since May 2018
VODACOM IS *****ING AIRTIME THROUGH "SUBSCRIPTIONS" ***** ACTIVITIES.
Vodacom SA (PTY) LTD - refund the R55 that you **********ly deducted from my airtime EVERYDAY for 6 MONTHS - under the ******* deductions from my cell number ********** according to the agent that assisted me from Vodacom Customer care call center, there is 7 (unknown to me) Subscriptions running on my number everyday 1 is deducting R10 and 6 is deducting R7 - IVE NEVER SUBSCRIBED TO ANY SUBSCRIPTIONS. NEITHER DO I HAVE AN ONLINE VODACOM ACCOUNT.
THERE'S NO ARGUMENT HERE. VODACOM IS **********LY DEDUCTING AIRTIME (MONEY) FROM CUSTOMER ACCOUNTS WITHOUT THERE KNOWLEDGE OR AWARENESS SINCE LAST YEAR. WHY? ARE THEY BENEFITING FROM ALL THIS DEDUCTIONS???
DEDUCTED FROM MY VODACOM ACCOUNT - AIRTIME = R1705 EACH MONTH TOTAL OVER 6 MONTHS = R10230
I WANT MY MONEY BACK FROM VODACOM SA PTY LTD
ITS SO EASY TO GET AWAY WITH ******* ACTIVITIES IN SOUTH AFRICA - WE HEAR OF IT EVERY DAY. BUT MY CELLPHONE SERVICE PROVIDER - VODACOM (NOW IVE HEARD AND SEEN IT ALL!!!
HOW MANY CUSTOMERS ARE UNAWARE THAT VODACOM IS BENEFITING FINANCIALLY BY *****ING THEIR AIRTIME. (MONEY)???
VODACOM KNOWS ABOUT THIS. THIS I HAVE PROOF OF. IVE SAVED EVERY CONVERSATION RECORDED WITH CALL CENTER AGENT AS WELL AS SMS;S WHERE THEY HAVE CANCELLED EVERY SUBSCRIPTION.
DISGUSTING.
VODACOM - OWN UP, PAY BACK, GO TO JAIL!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
