JB
Jacques B
1 reviews | Active since Mar 2020
04 Jun 2020, 16:41
VODACOM is *****ing!!
I was contacted by vodacom for an insurance policy thing called VAPS hero 60 The sales rep told me that it will add nothing to my account because it is a fully paid service. SHE ****... this month i have R69 plus R62.10 added on my account for something i didnt want to pay for. Remove this service!
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Replies (2)
Vodacom's replyOfficial
05 Jun 2020, 06:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2020, 06:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JB
Jacques B's updateReviewer Update
09 Jul 2020, 08:23Dear Vodacom, I see on this month's statement that the subscription has been removed, thank you very much for solving this issue.
Regards
Regards
JB
Jacques B's update09 Jul 2020, 08:23
Reviewer Update
Dear Vodacom, I see on this month's statement that the subscription has been removed, thank you very much for solving this issue.
Regards
Regards