GS
Giel S

1 reviews | Active since Jan 2022

27 Jan 2022, 14:22

Vodacom is *****ing

I cancelled my contract with no satisfaction keep on billing me and now i must first pay before i can cancell, also sent my phone for repairs 10 september 2022 and still nothing yet, Please dont use vodacom

*** Tue, 9 Nov 2021, 11:19 to me

Hi Giel

We have received your request to convert *** to pre-paid. It has been logged and will take effect on 2021-11-30 11:18:24. Please note that any outstanding usage costs will be billed in the next month's billing cycle.

We recommend you use any remaining minutes and data before this date as it will be lost during conversion to prepaid.

For any queries, please call Cancellations on ***.

Kind regards

Vodacom

0
Replies (1)
Vodacom
Vodacom's reply28 Jan 2022, 07:14
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team