WG
Wilna G
1 reviews | Active since May 2014
22 Oct 2015, 16:30
VODACOM IS *****ING
I BOUGHT A 20 GIG OF DATA BUNDLE ON THE 22.09.2015 ON THE 1 OF OCTOBER I RECEIVED MY ALLOCATED BUNDLES WITH ACCORDING TO VODACOM IS FIRST IN AND MUST BE USED FIRST. SO NOW MY 1 GIG IS UP AND 20 GIG HAS EXPIRED AND IM *****ED AND VODACOM IS LAUGHING CAUSE THEY JUST MADE R1000 AND THE TOOK IT AGAIN. THE ATTITUDE OF THE CUSTOMER CARE AGENT AND SUPERVISOR IS SOCKING.... TO SAY THE LEAST<br> <br> OOO AND ANOTHER THING I HAVE RECEIVED NO SMS TO TELL ME THAT MY BUNDLE HAS ENDED.... THEY JUST START TAKING MY AIRTIME.<br> <br> <br> I HAVE BEEN A LOYAL VODACOM CUTOMER FOR YEARS BUT NOT ANY MORE<br> <br>
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Vodacom's replyOfficial
22 Oct 2015, 19:52Hello groenewaldwilna,
Thank you for voicing your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organisation. You will be contacted shortly.
Regards
MK
Thank you for voicing your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organisation. You will be contacted shortly.
Regards
MK
Vodacom's reply22 Oct 2015, 19:52
Official
Hello groenewaldwilna,
Thank you for voicing your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organisation. You will be contacted shortly.
Regards
MK
Thank you for voicing your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organisation. You will be contacted shortly.
Regards
MK