VODACOM IS SOOO DISAPPOINTING - SERVICE PARTHETIC

I am completed disgusted, horrified and dumbstruck by the service levels I have received from Vodacom. Upgraded my contract on 25 Jan. I am still waiting for the delivery of my phone. I have spoken to the Manger in After Sales, Manger in Sales, the manager's Manager (I wont say the names on this platform but if I don't get a response/resolution tomorrow I will also name and shame individuals) I have spent an enormous amount of time with Vodacom trying to resolve this problem and every time the story changes from the phone has been hijacked from the courier company to the delivery was made to the warehouse needs to cancel the order to it has been escalated to higher management and it goes on and on. I have been with Vodacom for more than 15 years and have 4 contracts and at this point want to actually cancel all contract due to the level of service I am getting. Who waits 6 weeks for their phone that initially was suppose to be delivered within 7 days. I use my phone for business use and how does Vodacom compensate for this. I ask myself do you deserve to actually have my hard paid money sent to you every month. I am sure another service provide maybe MTN will appreciate the business instead. And the audacity to bill me for the undelivered phone!!!! LOST MY FAITH IN VODACOM COMPLETELY!!!!!!