NH
Nabilah H

1 reviews | Active since Sept 2020

29 Sept 2020, 11:37

Vodacom is so unprofessional

Vodacom is so unprofessional

Every time i call Vodacom they get nothing right!

I have been calling them and I have been waiting to receive the upgraded phone since last week Monday every time Ram calls me they confirm the damn wrong address we don't even have such an address Vodacom gave them I've called Vodacom numerous times to update the address they still haven't given ram the address!!!!!!!!!!

when the f### am i going to receive my phone.

on top of it I'm sitting without a phone because they cannot blacklist my ****** phone due to an open order of the upgrade how lame is that what happens if the ******* uses or hacks my bank apps etc???

Fools

0
Replies (3)
Vodacom
Vodacom's reply29 Sept 2020, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NH
Nabilah H's update29 Sept 2020, 17:27
Reviewer Update
I still haven't received a call from Vodacom

Just proves to me what kind of service you give!


NH
Nabilah H's update01 Oct 2020, 15:36
Reviewer Update
I appreciate it

And thanks to the guy who called and checked up.

one should not have to complain first in order to get something right.

Kind regards,