MM
Muano M
1 reviews | Active since Jun 2017
03 Sept 2020, 08:50
Vodacom is so unfair
I am currently facing huge problems with vodacom July 2020 my contract expired I called vodacom for cancellation however some guy convinced me to take 5 gig day and 5gig night promo only for R99 guess what the bill came 369 the telling me stories that I subscribed for another 2gig which is a lie 25th I called they say they fixing the problem 1st I received the same cancelled 2gig no 5 gig data and 175 airtime the bill that I should be facing is R312 September all dis I didn’t agree to I never used their data not their airtime simple thing reverse their airtime and data They css as my because they used to milking people Vodacom is a bad choice I regret having a contract with them
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Sept 2020, 11:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Sept 2020, 11:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
