MM
Muano M

1 reviews | Active since Jun 2017

03 Sept 2020, 08:50

Vodacom is so unfair

I am currently facing huge problems with vodacom July 2020 my contract expired I called vodacom for cancellation however some guy convinced me to take 5 gig day and 5gig night promo only for R99 guess what the bill came 369 the telling me stories that I subscribed for another 2gig which is a lie 25th I called they say they fixing the problem 1st I received the same cancelled 2gig no 5 gig data and 175 airtime the bill that I should be facing is R312 September all dis I didn’t agree to I never used their data not their airtime simple thing reverse their airtime and data They css as my because they used to milking people Vodacom is a bad choice I regret having a contract with them

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Replies (1)
Vodacom
Vodacom's reply03 Sept 2020, 11:00
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team