Vodacom is SO ***********!, they penalize you for paying early!!!!!!

I am in the process of buying a new house. So I go to clear score.com to check my credit score which is usually impeccable . So it was with great alarm that I notice Vodacom has me flagged as missed payment for 3 months. What a horror to discover this as I have never missed any payments. In actual fact I have paid earlier than the payment date of the 15th, by paying on the 14th, in the months in question , but Vodacom reported me as missed payment.

so I send this email to Vodacom on 26 July, with zero response to date!

----- Original Message ----- From: Shash Singh To: *** Cc: *** Sent: Monday, July 26, 2021 9:59:59 AM GMT Subject: Query on account payment *******

To whom it my concern I note with alarm, this below on my ITC credit report, which shows Vodacom having flagged me as missed payments on my account . I don’t know how this is possible, because I pay my account on time every month without fail, via EFT. These have been my payment dates so far, as per my internet banking payment history. 14/11/2021, which is a day before its due ???? and this is the month its flagged as missed payment !!!!! 15/12/2020 paid right on due date since it’s my salary date !!!!!!! 15/01/2021 15/02/2021 15/03/2021 15/04/2021 14/05/2021, which is a day before its due ???? and this is the month its flagged as missed payment !!!!! 15/06/2021 16/07/2021 Can u please investigate this and correct it immediately ? its adversely affecting my credit record

I am so furious. The sheer stupidity of the entire thing. This is completely unacceptable. I want my profile cleared and updated immediately !!!!!!!!