SS
Sandile S

1 reviews | Active since Jul 2017

01 Nov 2017, 11:48

Vodacom is so desparate to make profit, they have now resolved to committing *****

This was my post on the 20th of October "I have had this Vodacom number since 2004, all of a sudden a receive an sms from Hammond Pole attorneys that they are preparing a garnishing order because of my Vodacom contact. I have never had a Vodacom contact, I have always been on pre-paid. Business must very bad at Vodacom and they are now resorting to committing *****. Public Protector must have them investigated". After this post Vodacom posted that they will get someone to contact me to resolve this. Almost two weeks now and there has been no feedback. same applies to Hammond Pole, after I sent the affidavit that I don't have any Vodacom account, they just went quite. instead, today i was contacted by yet another debt collection company (MDB nonsense) informing me to pay the account in question.This goes to show that they are ********** and *****ing people's money.

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2017, 13:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team