Vodacom is sneaky, cunning and ***********.

Vodacom is the most *********** network provider I have used, not to mention that they are ****** me of my money by charging me for a cancelled package because the operator on the phone was so useless at fulfilling my request. I asked for my data package to be cancelled and she did not do it because I was charged for it 1 month later. I called again to have it cancelled and request a refund. Vodacom suspiciously yielded an inconclusive investigation. Seems like they don't want to give my money back. Then come Jan 2024 Vodacom is telling me my account is in arrears for that same amount. I upgraded the contract to a cheaper one and they did debit me for it. They tried to debit me for the previous one because they are so *********** at their jobs. When I call to resolve the issues, I get bounced around from department to department or the line gets dropped. Flippen disgusting customer service and underhanded nonsense. Don't even waste your time with this network. You will only cry at the end of the day. Sies.