Vodacom is slow with their FTTH sales
<p>Vodacom is far too slow with their FTTH sales service. I app**** for FTTH early in May 17. I received an email on 05 May regarding Vodacom Fibre Order Confirmation Letter with an order number. But as of today's date - 30 June 17, I have not yet heard from Vodacom regarding a site inspection (Home survey appointment booking) nor anything regarding a site installation. This is extremely poor service from Vodacom, it has been clos eto 2 months with no response from them. Is this the same service they offer for their other products as well? I might as well cancel my order and go to another service provider who has better customer service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
