RG
Rina G

1 reviews | Active since Aug 2013

08 May 2018, 10:52

VODACOM is ***** *****s!!!!!!!!!!!!

Hi Vodacom, do you know what ********** things are going on in your company? On live.vodacom.co.za on my account I found 11 game subscriptions, all made 3, 4 o'clock in the morning (when I am asleep!??). I have a normal contract and have paid end of April R 3 800 on my account!!!!!! When going online onto my account, I am going to pay R 3 100 already for May..........!!!!!! There is a Vodafone Live line on my statement. I did call customer service yesterday and today. I've paid such ridiculous amounts other months (this year) as well!!!! WHERE IS THIS COMING FROM, WHY DOES IT HAPPEN???????? This is VERY scary. I WOULD PLEASE LIKE THE CEO OF VODACOM OR HIS PA'S CONTACT DETAILS TO BE GIVEN TO ME PLEASE. NOTE: Don't try other ways - give me the contact details. I had a problem with Pick N Pay and got to the PA of the CEO - GIVE ME THE CONTACT DETAILS PLEASE. I am soooo angry and disgusted!!!!!!!!!!!!!!!!!!!!!!!!!!!!??

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Replies (1)
Vodacom
Vodacom's reply08 May 2018, 11:09
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team