vodacom is simply rediculous!!!!!!!!!!!!!!!!!!!!!!!!!

<p>in the more than 20 years I'm a vodacom client my account was NEVER more than R2000 per month. in 2 May 2016 a got an invoice for the amount of R9 539.58!!!!!! i phoned accounts to query what is going on and they advice me that they will give the enquiry to their investigators. the same day a "Paul" phoned me and advice that they have per accident charge me out of bundle rate while i still have a lot of data available on my contract. "Paul" confirmed 3 times that an amount of R7 739.58 will be credited to my account. I was phoned by the accounts department about 2 weeks later to say that my lines will be suspended!!!!!!!!!!!!!! No one knew who "Paul" is ! !!!!!!!!!!! lucily R5000 from my account was credited, but i was still left with </p> <p>R4 539.58 that i have NO idea where vodacom has come to that amount!!!!!!!!!! Furter note i was in hospital for 3 weeks in May, and did not even had my laptop with me!!!!!! I CAN NOT WAIT TO CANCEL ONE OF MY CONTRACTS WHICH IS DUE FOR UPGRADE IN AUGUST!!!</p>