Vodacom is Sh*t

Very frustrated with Vodacom. Tower is just in front of my gate but it's not working for Vodacom at all, called Vodacom on Friday the 22nd of November regarding no network in the area, called was logged [***], spend Friday and whole weekend without network connection, on Monday did a follow up asking them to escalate the matter cause we can't do anything, they promised to be there on that Monday but they didn't, today Tuesday called again and spoke to Dimpho Mahlaba who told me they will only escalate the matter after 4 working days. I said to her, this is emergency we paying for service that we not receiving, even forced to go to office due to poor signal but still said unfortunately there is nothing she can do cause she listen to what back office is saying, I said, you should listen to customer cause those people at back office are not experiencing the issue that I as the customer I'm experiencing but still, I even had to cancel contract and at the moment I can't wait for the other 2 contracts to expire so I can cancel all contracts I have with Vodacom because it's just selfish not caring about its customers. If it was possible I was gonna give you zero rating cause even this one rating you not deserving it