TT
Tamryn T

1 reviews | Active since Aug 2019

06 Aug 2019, 14:38

VODACOM IS SHOCKING!

I AM ABSOLUTELY CONVINCED THAT VODACOM IS ONE BIG FAT ***** TO MAKE AS MUCH MONEY AS POSSIBLE! I HAVE HAD THE FOLLOWING UNACCEPTABLE EXPERIENCES IN THE LAST FEW MONTHS.

1. I WENT TO VODACOM WATERFRONT REQUESTING A PRE PAID DATA SIM CARD AS WE WERE HAVING WIFI ISSUES THAT WEEK TO FIND OUT THAT I WAS IN FACT TIED INTO A 2 YEAR CONTRACT THAT I WAS UNABLE TO CANCEL UNTIL THE TIME IT WAS UP...COMPLETE WASTE OF MONEY

2. I MOVED MY CONTRACT FROM A PERSONAL ACCOUNT TO A BUSINESS ACCOUNT WHICH TOOK 5 MONTHS AFTER BEING AT VODACOM WATERFRONT FOR OVER 5 HOURS. THE FIRST LOT OF CONFIDENTIAL DOCUMENTS WHICH WERE REQUESTED WERE 'LOST' AND I HAD TO SUBMIT AND GATHER ALL OVER AGAIN.

3. I WAS INFORMED THAT I WAS DUE FOR AN UPGRADE AND A MONTH THEREAFTER GETTING MY UPGRADE I WAS STILL BEING CHARGED FOR 2 HANDSETS, APPARENTLY THE OTHER HANDSET 'HAD NOT YET EXPIRED'....TELL ME VODACOME WHY TELL SOMEONE THEY ARE DUE FOR AN UPGRADE THEN?????

COMPLETE *****! I CANNOT WAIT FOR THIUS CONTRACT TO END, I WILL DEF NOT BE RENEWING!

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