LR
Lauren R
1 reviews | Active since Nov 2012
05 Nov 2025, 07:59
Vodacom is seriously testing me
I found out that im still paying for a contract that was supposed to be canceled in April already. I canceled the contract again only to find out that the consultant migrated my contract. I called vodacom again to cancel the contract and was informed that it is canceled. Today I get a message that my contract was successfully migrated. Does vodacom consultants not understand cancel the contract? Please retrain them.
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Lauren R's updateReviewer Update
05 Nov 2025, 12:44Are you Contacting me because your mess is fixed or are you just wasting my time again
LR
Lauren R's update05 Nov 2025, 12:44
Reviewer Update
Are you Contacting me because your mess is fixed or are you just wasting my time again
Vodacom's replyOfficial
05 Nov 2025, 13:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2025, 13:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team