PK
Phila K

1 reviews | Active since Feb 2013

20 Feb 2015, 20:04

Vodacom is selling a tab that they have no Spairs

I went to Makro PMB and I purchased a vodacom tab. In two weeks the screen cracked. I sent it back to MakroPMB and they sent it to Vodacom. Vodacom returned it saying they don't have spares for the phone. I asked why they said is not reparable. They said no one can repair it. <br> Vodacom is selling this tab all over South Africa for R1000 and I advertised no. 1 selling tab. My question is:<br> <br> Why they selling a produc that has no spares and no one can fix it.<br> I need them to fix my tab or pay me back the money.<br> I only had this for two week.<br> When shipping a product from China they had to provide means for spare.<br> If vodacom explain to customers that this pad is irreparable no one will buy.<br> <br> Please help

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Replies (1)
Vodacom
Vodacom's reply21 Feb 2015, 10:29
Official
Hello philanik,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team