Vodacom is ******** me trying to make money from arrears and they treating me terribly

Vodacom is honestly the worst SP to work with. At first they suspended my account due to unemployment from Covid and blocked my sim without even informing me. As soon as i go t a job i paid the arrears to the collections company Alliance. I struggle to get a hold of Vodacom because they have deleted my account.Alliance said after paying the arrears the account will go back to normal. Now when i call Vodacom legal they are telling me different story and saying that there are more arrears as well as that the payment from Alliance doesnt reflect. Vodacom is ******** us by making money off arrears as now im in the middle of Alliance and Vodacom and they both saying different stories, which means they are merely waiting for the account to be in arrears again as they not giving me plan to pay going forward, just so they can benefit. This is disgusting especially in light of the covid financial climate