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Palesa M

1 reviews | Active since Aug 2022

30 Aug 2022, 07:41

Vodacom is ******** me!!!!

I had a data contract with vodacom the past two years where I could recharge once my data is depleted. They called to renew the “same” contact at a discount rate . Now I find myself paying ridiculous amounts of monies because the lady put me on a different contract without my knowledge. I have called numerous times and have references where “the supervisor “ is to call me back and resolve my issue, nothing till today.

I want to cancel my contract with immediate effect @Vodacom im tired of your empty promises !!!!

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Replies (1)
Vodacom
Vodacom's reply30 Aug 2022, 07:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team