TM
TSHILIDZI M
1 reviews | Active since Jul 2016
19 May 2022, 00:53
Vodacom is ********
Vodacom its a **** with this vodapay thing tjey sent me an. Sms that if i spend R50 they will give me R25 coupon then they haven't give me that coupon when i was purchasing data a message pop up and say R50 coupon redeem neva knew nothing about it then from no where u have paid ur R1 using coupons like really guys becareful more especially with this vodapay app promotion i even complain and they gave me ref number but hey des no solution
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Replies (3)
Vodacom's replyOfficial
19 May 2022, 08:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 May 2022, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
TM
TSHILIDZI M's updateReviewer Update
19 May 2022, 12:52Im still waiting for a call from vodacom this thing of vodapay its a **** it seems like they want us to spend money with our banks by their **** promotion
TM
TSHILIDZI M's update19 May 2022, 12:52
Reviewer Update
Im still waiting for a call from vodacom this thing of vodapay its a **** it seems like they want us to spend money with our banks by their **** promotion
Vodacom's replyOfficial
24 May 2022, 11:33Good day Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, feedback has been provided.
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 May 2022, 11:33
Official
Good day Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, feedback has been provided.
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,