CS
Conrad S

1 reviews | Active since Nov 2019

08 Nov 2019, 10:02

Vodacom is ****ing you into contracts!!!!!

DO NOT let any field agent into your house and PLS DO NOT fill in any forms or give any details to the field agents. They are trained to **** you into a contract with Vodacom and when you try to cancel it they just don't do it.

Their customer service is even worse, I am phoning them on a daily basis, and there are a Sharon women that are suppose to phone me to discus this matter and she just don't do her job I have been told every day that she will phone me back and it never not even once happened.

I have no way to resolve this matter because no one speaks to me.

0
Replies (2)
Vodacom
Vodacom's reply08 Nov 2019, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
CS
Conrad S's update08 Nov 2019, 12:36
Reviewer Update
Hi there
I will be waiting for your call.
Regards
Conrad Smith