XN
Xoliswa N
1 reviews | Active since Aug 2021
16 Aug 2021, 16:51
Vodacom is **** debiting my account while I explicitly called and cancelled the contract!
Why is it so difficult to cancel a cell phone contract number ***) with VODACOM,
I have been calling the supposedly call center just to cancel the contract and I have been sent from pillar to post, and every month my account is being debited.
Can someone competent from Vodacom kindly assist an cancel the contract!!!!
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Vodacom's replyOfficial
17 Aug 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Aug 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team