GN
Gugu N
1 reviews | Active since Feb 2019
10 Jan 2023, 10:25
Vodacom is ****
I had a data contract with Vodacom, the term came to an end I cancelled the contract yet they still debiting me while I'm not getting any data from them for 4 months now. I'm not evening getting assistance over the phone since my number was removed from contract when I finished the term.
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Vodacom's replyOfficial
10 Jan 2023, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jan 2023, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team