Vodacom is running a ****!!!

I have been waiting my relocation of my fibre and Vodacom is not attending to it because they want me to spend on data while paying for a service. I'm not the only one with this problem. How is Vodacom even allowed to do this? It's so ********* and worse I'm not the only one all customers ate comparing about the same thing. Can someone put an end to this #consumercapture!! We are being held at ransom during a pandemic!!!