1 reviews | Active since Jan 2013
VODACOM IS RUNNING A ****
<p>I had 2 contracts with Vodacom, for an Ipad and a cellphone. The Ipad contract expired in August and I have cancelled it. I am still paying for my phone. Vodacom has been deducting the normal/agreed fee for the contracts and then charging me an extra R122 that I do not understand. When i call them they say they cannot see it from their side. I have called countless times, printed my bank statement and sent to them but I have had no luck. In September they took R300 and they keep on saying they do not see this charge from their side. There is so much more I could be doing with my money but unfortunately I cannot. I don't know what to do and I have no money to keep on sponsoring them. I have been using Vodacom for over 15 years and even wanted to take another contract but right now I am fed up. I have no control over this becasue if I change my account they will end up listing me. They put you in such a corner because they know you will be listed if you do not pay. I AM TIRED!!!!!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
