AN
ARSHIA N
1 reviews | Active since Sept 2026
16 Sept 2026, 16:48
Vodacom is ruining my life with a **** credit bureau listing on a settled account!
I am extremely frustrated with Vodacom. I had an account with them that was officially closed and paid off in full in 2024. Yet, Vodacom has failed to update the credit bureaus. This incorrect negative listing is actively destroying my credit score. Because of Vodacom's negligence, my recent applications to buy a car and a house were both rejected. I keep getting rejections and financial stress all because Vodacom won't update their records.
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Replies (1)Vodacom's replyOfficial
16 Sept 2026, 17:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Sept 2026, 17:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
