LM
Lebohang M

1 reviews | Active since Aug 2018

22 Aug 2018, 09:57

Vodacom is ruining my life

Vodacom investigated and confirmed *****(ref - EC-1J6W-30AI2O) on my account but still submitted my name to ITC for blacklisting.

Month after month they pass credit on the money they say I owe but still won't stop blacklisting me. I have asked them on several occasions to block the line because they have confirmed ***** on it, they refuse use to do it.

People I have dealt with promise to get back to me, they never do.

My life is in ruins because I can't do anything with a bad credit score!!!

0
Replies (1)
Vodacom
Vodacom's reply22 Aug 2018, 11:24
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team