Vodacom is rude.

I have been trying to get answers from vodacom regarding my account, I have a data contract and I am in arrears made an arrangement to pay in full on the 25th of this month, I have a data contract but they block my whole line, I am trying to get my voice line put back on as I have to use my phone to enter and exit my complex so today I couldn't even leave to go to work...every consultant that I have spoken to this morning has literally just hung up on me. The first person I spoke to refused to transfer me to his supervisor kept over talking me, wouldn't listen to a thing I was saying. So my question to vodacom....how am I suppose to go to work if I can't leave my house because you blocked my whole network for a data contract? My number has always been prepaid now that I have a data contract suddenly my number falls under a full contract? How does that work? And how on earth can you put people in customer care who can't be polite to customers and who cannot speak English? Zolile ndunge was so rude to me and spoke to me like I am a child. This is totally unacceptable.