GM
Gavin M
1 reviews | Active since Dec 2019
14 Dec 2019, 16:13
vodacom is *******
Vodacoms Bot service is the wors service ever.I have been battling to get of a human for 8 hours now.They rob us with data prices.The give you extra airtime when recharging but you can use it.I am changing over to any other network then vodacom
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Replies (2)
Vodacom's replyOfficial
15 Dec 2019, 11:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Dec 2019, 11:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Jan 2020, 15:15Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, our records indicate that your query has now been resolved.
Regards
Consumer Website Team
Vodacom's reply03 Jan 2020, 15:15
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, our records indicate that your query has now been resolved.
Regards
Consumer Website Team