HvdA
Heather van den Aardweg

1 reviews | Active since Apr 2020

03 Nov 2020, 01:28

Vodacom is *******

An Add on purchase was done in store at Vodacom Greenstone. This is the second month that the total amount of the add on purchase has tried to be debited from my account contrary to the original contract which i signed!!! Despite numerous promises from the manager that this issue would be resolved is has not been !!! Shocking service Vodacom!!!! You are ***** and the customer does not come first!!!!!

0
Replies (2)
Vodacom
Vodacom's reply03 Nov 2020, 07:11
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team
HvdA
Heather van den Aardweg's update03 Nov 2020, 07:51
Reviewer Update
Another consultant??? Another explanation???? What will that be??? The 10th time???? Ag please man. Your service is disgraceful