Vodacom is robbing me monthly

Item: Vodacom
Rating: 1
Author: Livhuwani T

Hi Can I get an explanation why my contracts are keep on increasing month in month out I have using Vodacom contracts for ever but the service that am getting now it's full of **** for the past year I have being pay R631 for my fone and modern but nowe from last month the instalment it's keep on going up no explanation when I took up the contract it was saying R631 for 24 months but now it's no longer R631 it's increasing

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Replies (2)

Vodacom's replyOfficial

06 Jul 2022, 08:21

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply06 Jul 2022, 08:21

Official

Livhuwani T's updateReviewer Update

07 Jul 2022, 19:13

The contract was 24 months contract no one has told me that after a year my contract will increase I feel like I have been ****** cos b4 I had contracts with Vodacom for 24 months and prices never increase am not happy with Vodacom at all I can't afford to pay this cos nw my budget was R631 anything more dan that it's too expensive for me I I don't think I have signed for contract that will increase after a year and can I get copy of my contract and highlight were it says after a year it will increase please

Livhuwani T's update07 Jul 2022, 19:13

Reviewer Update