Vodacom is Robbing me

<p>I am beyond frustrated with Vodacom.</p> <p>They have been charging me R59.00 since August 2016 For 250mb data that I have not received up to today. I've been calling and logging complaints for the past month and half. </p> <p> </p> <p>The call centres can only log a complaint to back office which DOES NOT CALL THE CUSTOMER BACK. What type of serious is this????</p> <p> </p> <p>The people on the phone is helpful but a customer is not allowed to speak to the back office or accounts, in fact we can not speak to the right person. All you get is a flippen reference number and when you call back they tell you that they HAVE BEEN SENDING YOU THE DATA. But when the call centre staff of Vodacom and retail staff says themselves that Vodacom has been taking my money and not giving my data.</p> <p> </p> <p>I have been with Vodacom all my life more than 16 years. And I have two contracts with them. And this service is beyond unacceptable. But when they try and sell you something they quick to say your are a premium and loyal customer... haha now that's BULL DUST..</p> <p> </p> <p>I will not renew NONE OF MY contracts with vodacom I am fed up and JUST WANT MY MONEY IN MY ACCOUNT, and want this issue sorted out asap</p>