1 reviews | Active since Feb 2017

01 Feb 2017, 14:57

Vodacom is ripping us off

<p>Took my phone to Vodacom for firmware upgrade,which is still under warranty. My phone has a small dent on the bottom side. They gave me a quote to replace rear speaker and battery,and I declined the quote,now they say they can't fix my phone at and I have to pay R57.00 for declining the quote and phone is not fixed or upgraded</p>

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Replies (1)
Vodacom
Vodacom's reply01 Feb 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team