DI
David I
1 reviews | Active since Apr 2020
01 Oct 2020, 13:12
Vodacom is *********** thier clients.
Vodacom ses I'm due for an upgrade and then tell me I must pay for the remaining months which mtn don't do. Why tell me I can upgrade at twenty months and then make me pay the remainder of the contract, I will be cancelling my contract at end date, where is customer king, it's all about money and to hell with the customer.
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Vodacom's replyOfficial
01 Oct 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Oct 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team