1 reviews | Active since Mar 2016
VODACOM IS *********** THE POOR
This is Vodacom's response to have my TAB repaired. They apparently cannot find the fault and want to charge me R798 for a replacement. IS IT MY FAULT THAT VODACOM MANUFACTURED A DEVICE THAT THEY CANNOT REPAIR. <br> <br> \Hi Ms Narayansamy<br> <br> <br> As discussed, this device is now out of warranty, therefore the servicing of the handset or the option of a service exchange will be chargeable.<br> Repair attempts on the device have failed, therefore the only option available is for us to offer you a service exchange at a cost of R798<br> <br> Please advise if may arrange for a collection of the device from Vodacom Shop Phoenix and proceed with this option.<br> <br> <br> Thank you.<br> <br> Regards,<br> <br> VODACOM MY TAB MIGHT HAVE BEEN ONE MONTH OUT OF WARRANTY BUT THAT DOES NOT GIVE YOU THE RIGHT TO CHARGE ME AN AMOUNT OF R798 TO \"REPAIR MY TAB\" BY PROVIDING ME WITH A REPLACEMENT AT THAT EXHORBITANT COSTS. TOTALLY UNCCEPTABLE AND DISGUSTED."
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
