Vodacom is ripping me off
I used to have a uChoose Smart S package and then upgraded to SMART TOP UP M. Now I want to go back to my old package uChoose Smart S but I got told that I have to pay a R500 penalty. Excuse me???? I have been with Vodacom since 2004. After 13 years you would expect to get some sort of loyalty from Vodacom. I honestly cannot believe that you wanted to charge me a penalty!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team