Vodacom is refusing to cancel a data contract

Item: Vodacom
Rating: 1
Author: Adele G

Vodacom makes it impossible to cancel a contract. The branches say that they are unable to assist and the numbers and email addresses provided by Vodacom for cancellations do not work. So in essence Vodacom is *****ing more than R1000 per month from me for a contract that I have not used for many months.

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Replies (1)

Vodacom's replyOfficial

08 Oct 2020, 07:42

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply08 Oct 2020, 07:42

Official