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Pieter S
1 reviews | Active since Aug 2012
18 Feb 2026, 11:22
Vodacom is reflecting wrong information on Experian
Vodacom has flagged my credit account as having missed a payment in October 2025, which is negatively affecting my credit record. I have contacted the Vodacom accounts department, and they confirmed that no payments have been missed. I asked them to send me a full statement confirming this so that I can send it to Experian, but they said they would send it to Experian themselves. However, it is now two months later, and the wrong information is still showing on my credit report.
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Replies (6)PS
Pieter S's updateReviewer Update
18 Feb 2026, 16:53Thank you for your reply. I will be glad to have this resolved. I had no luck between Vodacom, Clearscore and Experian to have this resolved since January, and it is super frustrating and unfair to have my credit record affected for something I did not do.
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Pieter S's update18 Feb 2026, 16:53
Reviewer Update
Thank you for your reply. I will be glad to have this resolved. I had no luck between Vodacom, Clearscore and Experian to have this resolved since January, and it is super frustrating and unfair to have my credit record affected for something I did not do.
PS
Pieter S's updateReviewer Update
23 Feb 2026, 14:51Please advise when is "due course"? It is now Monday, 23 February, and nobody from Vodacom has contacted me yet as promised. Is now 6 days later.
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Pieter S's update23 Feb 2026, 14:51
Reviewer Update
Please advise when is "due course"? It is now Monday, 23 February, and nobody from Vodacom has contacted me yet as promised. Is now 6 days later.
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Pieter S's updateReviewer Update
27 Feb 2026, 16:38Today is Friday, 27 February 2026, and no one from Vodacom has contacted me yet, as promised on 18 February.
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Pieter S's update27 Feb 2026, 16:38
Reviewer Update
Today is Friday, 27 February 2026, and no one from Vodacom has contacted me yet, as promised on 18 February.
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Pieter S's updateReviewer Update
03 Mar 2026, 13:02Today is Tuesday 3 March 2026 and still nobody from Vodacom has contacted me regarding the issue, as promised on 18 Feb 2026
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Pieter S's update03 Mar 2026, 13:02
Reviewer Update
Today is Tuesday 3 March 2026 and still nobody from Vodacom has contacted me regarding the issue, as promised on 18 Feb 2026
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Pieter S's updateReviewer Update
04 Mar 2026, 13:25Today, 4 March 2026 Vodacom finally called me. They DELETED my Vodacom account from my credit profile, which has TANKED my credit record, since it removed ALL the old payment history for more than 20 years. I wanted to IMPROVE my credit record by removing a FALSE record, but now it has been DESTROYED! I am NOT IMPRESSED AT ALL!!!!
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Pieter S's update04 Mar 2026, 13:25
Reviewer Update
Today, 4 March 2026 Vodacom finally called me. They DELETED my Vodacom account from my credit profile, which has TANKED my credit record, since it removed ALL the old payment history for more than 20 years. I wanted to IMPROVE my credit record by removing a FALSE record, but now it has been DESTROYED! I am NOT IMPRESSED AT ALL!!!!
PS
Pieter S's updateReviewer Update
10 Mar 2026, 15:39OK today, 10 March 2026, Vodacom called again and said the matter would be finally resolved within 7 to 14 days. Hopefully sooner than later. Thank you for calling back. My credit profile has been locked for two months due to Experian not doing a proper job the first time, and not getting the correct data from Vodacom.
PS
Pieter S's update10 Mar 2026, 15:39
Reviewer Update
OK today, 10 March 2026, Vodacom called again and said the matter would be finally resolved within 7 to 14 days. Hopefully sooner than later. Thank you for calling back. My credit profile has been locked for two months due to Experian not doing a proper job the first time, and not getting the correct data from Vodacom.