JB
Jean-Mari Blaauw

1 reviews | Active since Feb 2013

02 Mar 2015, 17:55

*VODACOM IS REDICULOUS*

I have been struggling with Vodacom for over a year now. After they cancelled my debit order without any notification I started receiving mails from the Accounts department that my account is in arrears and that I owe Vodacom an amount of ?R10000, otherwise they will hand me over to the legal department. Payments of R500, R1000 and R1500 was requested and I did all of this on demand. <br> <br> When finally going to Vodacom in order to get a new contract, I was told that my account is in a REHAB status and that I will only be able to be active on my account in 6 months time. Th exact date, 27 February 2015, was the date that my REHAB status was meant to be lifted. On that day I went to Vodacom, and was told that my application for a new contract was denied as I am now under probation for a further 3 months.<br> <br> So, I decided that I will no longer be a client of Vodacom, as they are utterly ridiculous. Today, the 2nd of March 2015, I went the iStore in menly in order to apply for a new contract via MTN only to find out, in HUGE RED LETTERS, that I have been handed over as a High Risk Client to The Credit Bereau. <br> <br> FIX IT VODACOM!!!

0
Replies (1)
Vodacom
Vodacom's reply03 Mar 2015, 09:06
Official
Hello suziblaauw,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team