TN
Tinyiko N
1 reviews | Active since Nov 2018
02 Nov 2018, 09:08
Vodacom is reaping us off
In February i bought a phone at vodacom in Malamulele township, i am not happy with their service. The phone was suppose to take R250.00 per month but it has been taking more than that, from R300.00 to R1000.00 this month they took close to R800.00. They are reaping us ( my husband and i) off and we dnt know how to get out of this situation. We had contacted them and they told us the starter pack had subscriptions but they blocked it but still the costs are still excessive. Please HELP
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Replies (2)
Vodacom's replyOfficial
02 Nov 2018, 09:12 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2018, 09:12
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Nov 2018, 14:24Dear Customer
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance and intervention you may respond via email.
RegardsConsumer Website Team
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance and intervention you may respond via email.
RegardsConsumer Website Team
Vodacom's reply05 Nov 2018, 14:24
Official
Dear Customer
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance and intervention you may respond via email.
RegardsConsumer Website Team
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance and intervention you may respond via email.
RegardsConsumer Website Team