Vodacom is reaping prepaid customers off on the so called promos "power hour" does not work

<p>I have been a Vodacom client for more that 10 years and of late, i have been reap-off by Vodacom with every recharge. Each time you buy "R7 power hour" or R4 voice bundle for 30 minutes those are in fact are not recording or regitering agains your phone. Thus you continue to make calls under the assumtion that you are utilizing the promotional package you purchased whilst you are using your own airtime. For the past 2 months i have been recharging with R30 or R50 almost daily and each morning i would not have airtime. I have the old balack berry 9900 and i do not download anything except browse. However i spend so much on airtime monthly, if Vodacom can do calculations on all my recharges for the month; atleat R1000.00 is spent. I do not understand because i usually use my office phone when at work that is why this spending is not justifiable. I have contact their terrible call center their people aren`t properly trained if you require help they transfer an d transfer you until you give up. I am truly disappointed at the manner in which and Vodacome does not refund us or inform us that they promos are not effective.</p>