ZH
Zaid H

1 reviews | Active since Dec 2013

08 May 2017, 15:47

Vodacom is really, really pathetic

<p>I logged a call with Vodacom three weeks ago (ref# 1- ********** ********** ) and I received an SMS from Vodacom saying that the query had beed closed. Vodacom has not contacted me, I still do not have any resolution to this issue.</p> <p>Vodacom are *****, all they keep saying is that a consultant will contact me yet once again, my query is closed without anyone from Vodacom contacting me.</p> <p>Please Vodacom, PHONE ME!!!!!!!!!!!!!!!!!!!!! </p>

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Replies (1)
Vodacom
Vodacom's reply08 May 2017, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team