Vodacom is Really bad

It has been two months now since I have complaining and fighting with Vodacom regarding my Fiber that I app**** for. Every time I am being told that we will come back to you and we will let you know, but after that no one bothers coming back to me. On Friday the 2nd of November I received a call but because I was in a meeting I was unable to take the call. This morning, I phone the sales team and ask to speak to Geronne as he was the one looking for me, first the lady advise that he will only be in at 08:00am but the current time when I made the call was 10:00am, then I was advise that he is not in and that she cannot help me as I can only speak to him. But more disappointing than this is that Vodacom is willing to offer me fiber but are cannot give me a contract cell phone, so clearly they only wanted customers to sign up for fiber and then leave them right there. It has been about two weeks since the fiber in my area went live and I still have not been contact to finalize the installation. I must say from the experience I am getting from Vodacom, they are very close if not on the same level as Telkom when it comes to customer service and delivering of a service.