Vodacom is purely ***********.

My life is literally on a stand still because of Vodacom Fibre. I canceled my fibre contact with them last year in June 2022 and i kept getting billed. This incorrect belling is now listed on Transunion. I cant get aproved for anything due to this. I've called in multiple times and was passed from legal, billing and cancelation department. No one has been assigned to investigate and resolve. Since the error is on their side, i requested an email indicating that im not the one at fault, the consultant agreed to this but till today i havent received the email. Ive beem calling again today and have been put on hold for more than 10min till the call eventually cuts off and didn't receive any call afterward.. I regret ever taking this contract with them.