Vodacom is pure trash and they are *******

The fact that I have to write this again is shocking really..

On the 10th of June my data only Number was upgraded in Kzn even though I am based in Gauteng. I called vodacom they didn't even bother helping me... and then I finally got their ***** email and send an email through. On that day I had 2 issues both based in kzn. One issue was subsequently resolved even though i am still waiting to be reimbursed for my money taken out of my account.

I asked vodacom to stop the upgrade from going through and I was assured they had stopped the upgrade.. today to my surprise when I open my vodacom app... I see the data and airtime included on my DATA only Number. So I am shocked as how did the upgrade go through even though I notified you guys that I am not the one who took the ****** phone. I use the number just for data nothing else.

So now I am expected to pay R1500 for a phone that I don't have and for something that should have been resolved on the the 10th already

Please sort this issue out. I am really tired.

After this I am canceling all my subscriptions with you cause clearly you dont give a damn about your loyal customers.

And I also want my money back And I am expecting a call from you guys telling how you will resolve the above issue

Oh and also I am reporting your useless network to the consumer commission and the ombudsman since you guys don't take us seriously.