PR
Pammy R
1 reviews | Active since Jan 2026
07 Jan 2026, 18:22
Vodacom is PURE HELL TO DEAL WITH!!!!
After posting my review on hello Peter An agent called me failing to assist me YET AGAIN He said he will call me the next day after investigating. I received no calls!!!
PLEASE ASSIST ME!!! THIS IS ******* CHARGING A CLIENT FOR A ROUTER THEY DON’T HAVE.
I will take this up with the ombudsman if I still receive no assistance. This is ridiculous, how hard is it to cancel a router that DOES NOT WORK AND I DONT HAVE IT IN MY POSSESSION. ITS WITH VODACOM AS PER RAM COURIERS!!!!
If I cancel my debit order so quick yourl will put me in the credit bureau.
Honestly I’d like compensation for all the airtime I’ve wasted contacting the useless agents!!!
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Replies (1)Vodacom's replyOfficial
08 Jan 2026, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2026, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
