SP
Samantha P

1 reviews | Active since Aug 2015

10 Aug 2015, 11:23

Vodacom is promoting ********** activity

Vodacom has allowed unauthorised parties to remove banking details on our account without our permission as the account holders. Vodacom did not even contact me for any banking details until a few months later once they had suspended our lines. Vodacom refuses to provide a suitable explanation for the breach on their own security policies.

0
Replies (1)
Vodacom
Vodacom's reply11 Aug 2015, 08:48
Official
Hello sdp0810,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team