Vodacom is poorly ran.

In 2013 I paid-off a bill/acc and subsequently had the acc closed.<br> <br> I'm now receiving sms threats from their lawyers (a whole year later) without them (vodacom) ever contacting me with regards to the matter. <br> <br> They are not willing to hand-over acc documents that prove that they received full-payment on the acc.<br> <br> Is it right for a non-financial company to charge interest on non-financial products that depreciate in value the moment they are removed from their boxes.<br> <br> Their legal and complaints dept. keep passing the buck and ultimately refer me to a company I never had dealings with.<br> <br> This is probably the reason they are no.1 with customer complaints for the last 60days on this site.<br>